It's a simple and easy way for you to send and pick up parcels yourself. We'll notify you immediately if your parcel won't fit in a locker and will take it to the nearest DHL store.Contact the sender, which could be an online store's customer service department. Remember to tell us their address, so our courier gets the right person. That's why we've put together a list of FAQs that may just provide an answer to your question. To deliver a secure website we will no longer support this browser in the near future.

They may ask DHL to investigate your case.You are using an outdated web browser. 4.2K views

Of course, you can also schedule a delivery at a time and location that suits you. When you ship with DHL Express – you’re shipping with specialists in international shipping and courier delivery services!

Use the delivery code and your postal code to find out where your parcel is headed next. If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. Below you can explore the delivery options. If there's no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center. You have five days in which to collect the parcel, after which it will be returned to the sender. Our DHL courier will automatically try to deliver your parcel again the next workday. If you'd prefer to pick up your parcel at another DHL ServicePoint or want us to make another home delivery, you can tell us your delivery preferences in a few simple steps. Our “found shipment centers” hold on to items that were not properly addressed or …

You can use this card to easily select a new delivery time. How long will the DHL ServicePoint keep my parcel?

You will receive the Missed DHL Delivery card even if we have delivered the parcel to your neighbor. You can choose from five DHL points near you, which may be a store or locker. On Demand Delivery. Most DHL Lockers are accessible 24 hours a day.If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. We'd be happy to come again. With our wide range of express parcel and package services, along with shipping and tracking solutions to fit your needs – learn how DHL Express can deliver!

We're there to help as soon as we can. No login or sign-up is necessary - simply enter your DHL waybill number and choose from one of the convenient delivery options. If your shipment failed to arrive, it is important that you contact customer service with an accurate description of the goods and their packaging as soon as possible. To deliver a secure website we will no longer support this browser in the near future. If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. Found a yellow card on your doormat? Help. You can give the card that bpost left in your mailbox to someone else to collect your parcel from the No, unfortunately that is not possible. If we're coming at an inconvenient time for you, or if you missed our DHL driver and found a yellow card on your doormat, then choose where and when you want to receive your parcel. If you weren't at home, our driver will leave you a yellow card. If that does not suit you, you can select a new delivery time before 10:30 PM. Seven days at most. The card will inform you where you can collect your parcel. Select your new delivery time If you don't come pick up it, it'll be returned to the sender. Missed a DHL delivery? Can someone else collect my parcel at a DHL ServicePoint?Can I have my parcel delivered to a different address? The shipper or online shop can start an investigation for lost items. We can deliver it to one of our DHL ServicePoints. Please check your internet settings to update.What happens if I have my parcel delivered to a DHL Locker? Usually there are several delivery attempts, in several days, before the shipment is finally dropped at the DHL office for you to pick it up, unless you state other thing during your phone call to customer service.

DHL EXPRESS ON DEMAND DELIVERY SIGN UP OR LOGIN NOW. Choose a DHL ServicePoint, have your parcel delivered to your neighbors, or arrange another home delivery. That way, you can be sure you'll get your parcel as quickly as possible. Select your new delivery time here. Choose a DHL ServicePoint, have your parcel delivered to your neighbors, or arrange another home delivery. Fourteen days at most. We'll tell you when it's ready. You'll then have two weeks to collect it before it's sent back to the sender.Yes, they can. That way, you'll have your parcel in no time. That way, you'll have your parcel in no time.

Use the info on the yellow “missed DHL delivery” card to arrange another delivery time or day, including on a workday evening or a Saturday. … You can use this card or the email from DHL to make a new delivery appointment. Contact the sender if you want your parcel to be delivered to a different address.You are using an outdated web browser. If the scheduled delivery time isn't convenient for you, or if you'd rather collect your delivery from a DHL ServicePoint, you can change the time or location of delivery the day before delivery. If you'd rather have your parcel delivered to you a second time, that's no problem. Want to pick up your parcel any time? When will my shipment be delivered? If you have missed our driver, they'll leave a card notifying you that they'll try to deliver again the next workday.

Delivery Services With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world. The second delivery attempt can only take place at the same address.