It also investigates serious complaints and allegations of misconduct against the police and handles appeals.Don’t include personal or financial information like your National Insurance number or credit card details.To help us improve GOV.UK, we’d like to know more about your visit today. Your police force will need to consider your explanation when they decide whether to deal with the complaint.Each force will have its own procedures in place for making complaints; details will be provided on their website. Most police forces will offer the following methods of making a complaint:The website for your local force can be found in the following link: When you are informed of the outcome of your complaint, you may be able to appeal. They also set the standards for how police should handle complaints. They should tell you how they are going to deal with it.You could ask for a copy of their complaints procedure.They should keep you updated on progress made throughout the investigation.There is no time limit for making a complaint about the police. The police will need to think about your reason. Your police force must also pass information to the IOPC about serious concerns, even if you haven’t made a complaint.The IOPC has different levels of investigation. If you think you have been treated unfairly by the police or the standard of service you received was unacceptable you have the right to make a complaint.If you are making a complaint on behalf a person listed above, you will need to have their written permission. Police complaints: A quick guide for young people ; Read about our work related to policing and welfare and vulnerable people. Your feedback helps us make things better, so please let us know what you think.Complaints are an important way for us to learn where we are falling short as a service and correct it as quickly as possible. This is because when complaints are made a long time after the incident, it can be more difficult to obtain evidence and accurate witness statements.

This is a complicated area of law. However, this does not apply if you are the parent or guardian of a child aged 16 or under and wish to complain on their behalf, or are a solicitor or MP complaining on someone's behalf.You can also complain about how a police force is run. The IOPC, which oversees the police complaints system in England and Wales, only investigates the most serious and sensitive incidents and allegations involving the police, for example: allegations of serious corruption or serious assault. But many say the problem is that ultimately any complaint you make - either to the police, or through the IOPC website - gets looked at by the very organisation you're complaining about. How you can make complaints against the police. Find out about our complaints process, how to make a complaint, how we deal with them and what you can do if you're not satisfied with the way your complaint was handled.We use cookies on this site to give you a better, more personalised experience. But you should do it as quickly as possible after the incident happened. How they investigate will depend on how complicated or serious your complaint is.For more information about the IPOC please see the previous section.If you are in prison, you could ask your Personal Officer, another member of prison staff or another inmate for help.There may be community advocacy services that can help you to make a complaint. Complaints made against public servants should be transparent (public). But they won’t exist in all areas of England.Advocacy services are independent to the police. They should be free to use.If you can’t find an advocate to help you, talk to the police. If you have extra needs because of your mental illness or anther disability the police might need to help you find an advocate. Complaints about Senior Police Officers.