Sales Inquiries Phone: 1-800-270-0075 Fax: (905) 825-9660 Email: sales@easypay.ca Charges not questioned within 120 days of the fare posting will be considered valid.Don’t try to refill your EasyPay MetroCard in a regular MetroCard vending machine. EasyPay MetroCard. If you have not received your replacement MetroCard by this date, please contact us.

Mail. We advise that before doing that, you report a lost, stolen, or damaged card online. If your balance falls below zero, we may close your account. EasyPayXpress. You’ll have the option to switch to a pay-per-ride card.If you keep your card unlimited, we will charge the payment method on file $127. Contact us. Senior Citizens & People with Disabilities. FAQs. After all rides are posted, we’ll refund the remainder of your account. Your best option is to immediately report lost, damaged, or stolen EasyPay MetroCard online. There is no subway service from 1-5 a.m.EasyPay allows you to pay for rides automatically with a credit ordebit card.
Phone. A Reduced Fare Pay-Per-Ride EasyPay Metrocard works like a regular Pay-Per-Ride card. EasyPayXpress Application.

Please destroy your expiring card immediately, as your EasyPay MetroCard is valuable and you will be liable for any unauthorized charges that may occur.

If you have not received a replacement card at least one (1) week prior to the expiration date of your old EasyPay MetroCard, please contact us. Existing Customers. Try to use up any money on the old card. You will not be liable for unauthorized charges that … Become a Full-Fare EasyPayXpress customer Log In . In off hours, the number is answered by an automated system that can help you report your lost, stolen, or damaged card as well as get other information.You can send questions, comments or issues, which will be replied to during normal business hours.During non-business hours, you can also report EasyPay Metrocard issues to the NYCT customer service line at 1-718-330-1234. FAQs. Senior Citizens (pdf) People with Disabilities (pdf) Learn More. You can also call us at 1-877-323-7433. Near the end of the 30 day period, we’ll send you an email saying that we are about to renew your card. You can set up an account using a tax-free transportation benefits card. You'll find the date on the back of your card. You create an account, and link your EasyPayXpress card to a credit or debit card.

It deducts value from your account as you swipe based on the reduced bus and subway fares. Rest assured, EasyPay is committed to safeguarding your personal information. Please destroy your expiring card immediately.If your credit or debit card declines payment, your MetroCard may stop working. How to contact EasyPay MetroCard Customer support if you need help replacing a lost, stolen, or damaged card, adding value to your EasyPay account, updating your profile information, or getting account information.
When your account falls below $20, $30 is automatically added to the card from the payment method on file.You open your account with $127. You can get a refund for any money left on the card when it is deactivated by returning it by mail to New York City Transit, Attention: MetroCard Customer Claims, 130 Livingston Street, Brooklyn, NY 11201-9625. Remember: Masks are required when you’re riding with us. We will send you a replacement card a few weeks before your old one expires. Like any other MetroCard, your EasyPay MetroCard has an expiration date.

About one (1) week prior to the expiration date you will receive a replacement card from us. Go Paperless and … Click Here. Your first swipe after that starts the next 30-day period.We automatically replace an expiring MetroCard one week prior to the expiration date.If you’re eligible for a Reduced-Fare MetroCard, you can sign up for an EasyPay option.You will not be liable for unauthorized charges that occur It takes about 15 business days to process and mail a replacement.If you want to contest a charge on your account, contact the EasyPay Account Service Center. It takes $30 to open an account. Reduced fare customers who want to sign up for EasyPay must start out with a Pay-Per-Ride account.

Your Reduced-Fare MetroCard will be deactivated within four weeks after you receive your new EasyPay Reduced-Fare MetroCard. You can still use your PIN to access our Automated Telephone Service. To get account information or report a card lost, stolen or damaged, contact the EasyPay MetroCard Account Service Center at 1-877-323-RIDE (7433).The center is staffed 9 AM to 5 PM weekdays (except holidays) and 9 AM to 2 PM Saturday. If you have an activated unlimited card, it will stop working when you end your account. Email. If we close your account, we might not be able to reopen it. Once you sign up, your MetroCard refills whenever the balance is low. You can contact EasyPay MetroCard Customer support via … You will have to create a new one online. You create an account, and link it to a credit or debit card. We recommend you end your account near the end of the 30-day period to take advantage of the remaining time on the card. We recommend adding a second credit or debit card to your account in case something happens to the primary card.You may end your account at any time by emailing the EasyPay Account Service Center or calling us at 1-877-323-7433. Phishing Policy. We will send you notice if your payment method fails. The expiration date is on the back of the card. User Name: OR: Account Number: PIN: Forgot your User Name? It could damage the card and you won’t be able to add value to it.Like any other MetroCard, your EasyPay MetroCard eventually expires. Remember: Masks are required when you’re riding with us. There is no subway service from 1-5 a.m. Swiping the card activates it. Apply.